1. Should you wanna cancel the order & get refunded, you shall contact us before the item is sent out. Any order cancellation request not accepted once the item has been dispatched to you.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
1. If you want to cancel the order to have money back, you must contact us before the order shipped out, upon the order shipped out, we do not accept the cancellation request.
2. With Regard to the Refund, normally, it may take 2 weeks for the refnd to arrive at your account, depending on your card-issuing bank. Any issues with regard the refund, pls feel free to contact us by sending us mails.